Shipping & Returns

Ordering
Ordering from Mechatronics-online is easy! Add items to your shopping cart as you browse the online shop, then complete checkout when you are finished.

We ship only to the United Kingdom. 
We deliver your order right away. We will normally send your order to you in 5 business days.
If your item is not in stock, we will email you before deciding how to proceed.

Packing and Delivery

Our shipping is calculated on the total weight of your order.

Royal Mail Signed for or Special Delivery.

Please Note Royal Mail require a signature upon delivery. in the event of no-one being available to sign for the item the Royal Mail will leave a card with instructions on how to arrange a collection / re-delivery.

All prices on this site include VAT.


We guarantee your satisfaction. All of our products come with a 14 day no quibble guarantee.

Goods ordered may only be returned within the first 14 working days for a full product refund including VAT, providing the following conditions are fulfilled.

Goods returned must be received in as new condition with all seals intact and the product unused.

Goods must be returned complete (including all packaging, cables, manuals, CD’s etc for that product). If any items are missing when received then the product is deemed incomplete and will be returned
Should a refund be required on correctly supplied goods we reserve the right to deduct a restocking charge.

All returns must be authorised with the returned product or will not be accepted!

Carriage costs for despatch and returning the Goods are your responsibility
The Goods remain your responsibility during transit and until signed for by us.
All goods must be returned within 14 days of delivery

Items returned that are incomplete, damaged, opened, used or without being authorised will not be accepted.

If the goods are found to be faulty
We will offer a refund OR if found defective a working replacement will be sent to you
We will refund your return shipping costs.



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